Thank you for choosing quickdify.shop! We are dedicated to providing high-quality kitchen products and ensuring your satisfaction. If you’re not fully satisfied with your purchase, we are here to help.
Returns
Return Eligibility:
- Items must be unused, in their original packaging, and in the same condition as when received.
- Return requests must be made within 30 days of receiving your order.
Non-Returnable Items:
- Perishable goods such as food or consumables.
- Customized or personalized items.
- Items marked as final sale.
How to Return an Item:
- Email us at support@quickdify.shop with your order number and reason for the return.
- Upon approval, we will send you detailed instructions for returning the item.
Return Shipping Costs:
- Customers are responsible for return shipping, unless the item is defective or damaged.
- We recommend using a trackable shipping service or purchasing shipping insurance.
Refunds
Refund Process:
- After we receive and inspect the returned item, we will notify you about the refund status.
- Approved refunds will be processed within three business days to your original payment method.
Partial Refunds:
- May apply to items not in their original condition or missing components, unless the issue was caused by us.
Delayed or Missing Refunds:
- If you haven’t received your refund, please check with your bank or credit card provider, as processing times may vary.
- For further assistance, contact support@quickdify.shop.
Damaged or Defective Items
- If your order is damaged or defective, contact us within 7 days of delivery. Please include your order number and photos of the item. We will arrange for a replacement or refund.
Exchanges
We offer exchanges for items of the same type and value. Please follow the return process and specify that you would like an exchange.